Terms of service
Last updated: October 10, 2026
These terms apply to the use of Lotpad by a car dealership and the people on its team. By creating an account or using Lotpad, the dealership accepts them.
1. The service
Lotpad provides inventory management, a website for the dealership, contracts and quotes, financing tools and social posting. We may improve or change features over time.
2. Accounts
- Information you provide must be accurate. The dealership is responsible for its team, the roles it assigns and everything done with its accounts.
- Keep passwords confidential and tell us at [email protected] if you believe an account has been compromised.
3. Trial, subscription and payment
- The free trial lasts 14 days, with no credit card, unless agreed otherwise.
- After the trial, the subscription is payable monthly at the chosen plan’s price plus applicable taxes, by card or under another written arrangement with us.
- The dealership can cancel at any time; the subscription stays active until the end of the paid period. Partial months are not refunded unless the law requires it.
- We may change our prices with at least 30 days’ notice by email.
- An unpaid account may be suspended after notice: access and the website are turned off, but the data is kept and everything is restored on payment.
4. The dealership’s responsibilities
- Published content (prices, descriptions, history, photos) must be accurate and comply with applicable law, including Québec’s Consumer Protection Act and the OPC’s rules on advertising and price display.
- Contracts, quotes and financing calculations produced by Lotpad are tools. The dealership remains responsible for their accuracy, compliance and validity, and for holding the required licences.
- The dealership is responsible for its customers’ information that it enters in Lotpad: it must have the right to collect it and must follow privacy law. See our privacy policy.
5. Prohibited use
Lotpad may not be used for misleading advertising, spam, illegal activity, publishing content you do not have the rights to, or attempting to reach another dealership’s data or harm the service.
6. Content and ownership
The dealership keeps ownership of its content (photos, text, data). It allows us to host it, show it on its site and publish it to the platforms it connects, only to provide the service. The Lotpad software, brand and design belong to us.
7. Third-party services
Posting to Facebook, Instagram, TikTok, Google and other platforms depends on those services and their rules. We are not responsible for their decisions, outages or changes.
8. Availability and backups
We make reasonable efforts to keep Lotpad available and to back up data, but we do not guarantee an uninterrupted or error-free service. Interruptions may happen, including for maintenance.
9. Liability
To the extent permitted by law, Lotpad is not liable for indirect losses (lost profits, sales, data or goodwill), and our total liability is limited to the amounts the dealership paid in the 12 months before the event. Nothing in these terms limits liability that cannot be limited by law, including for intentional or gross fault.
10. End of the subscription
On request to [email protected] before the account is closed, we provide a copy of the dealership’s data in a common format. Data from a closed account may be deleted 60 days after closing. We may close an account that seriously breaches these terms.
11. Changes
We may change these terms; a significant change will be announced by email at least 30 days ahead. Continuing to use Lotpad after that date means you accept it.
12. Governing law and language
These terms are governed by the laws of Québec and Canada, and any dispute falls under the courts of Québec. They are written in French and English; if they differ, the French version prevails.